Click the jump links below to filter Frequently Asked Questions by subject.
My house does not have any provisions. Do you offer wireless solutions?
Yes, even if your house does not have any provisions we offer solutions that use wireless technologies including Z-Wave and WiFi. Please contact us for further details.
My new house is under construction. When it is the best time to plan for a smart home solution?
The installation of the provisions for a smart home solution is usually done after the construction of the walls. However, there are cases where some provisions need to be placed in the concrete structure. Therefore, we recommend to plan for a smart home solution as soon as you have the final set of drawings ready.
I want to install a security alarm system and have full control when I am away. Is it possible to do so without paying additional monthly fees?
Yes! Our advanced security alarm systems are able to provide you with full details of an event when you are away. The system can call you to predefined telephone numbers. After you answer the call the system will announce the type of alarm (e.g. intruder alarm, fire alarm, power failure, etc) the zone (kitchen area, living room area) and the date and time. The system talks to you with real human voice in Greek (or English) and guides you through the various options. You are in full control, where ever you are. And best of all, you don’t have to pay any monthly fees!
When I am away from home, how can I verify that an alarm is genuine?
Our advanced alarm systems use a special logic to filter out false alarms. In addition, in case of an alarm you can use your phone to connect to the alarm system and hear for any strange or suspicious sounds in your house. Audio verification is a useful feature that provides peace of mind when you are away!
In case of an alarm I want to be notified by SMS and email. Is this possible?
Yes, our advanced alarm systems can optionally notify you by SMS and email, providing details of the alarm (e.g. Intruder Alarm, Kitchen Area 15/7 10:37am). All you need is a standard GSM SIM card (for SMS communication) and an internet connection (for email communication).
I want to be able to switch off all lights, air-conditioners and other electrical appliances when I leave my home with the push of a button. Is this possible?
Yes, our home automation solutions allow you to do that. We can install a button at the main exit that you will use to switch off all the lights, equipment and devices when you leave your house. Or we can integrate home automation to your security system so when you arm your security system to Away Mode, it will also send commands to switch off all lights, air-condtioning and heating.
I have a smartphone. Can I control my home using an APP?
Yes! All our solutions offer you the option to have full control of your home using APPs. APPs are available for IOS devices (iPhone, iPad, etc) and Android Devices. You will be able to connect to your home systems locally using your WiFi network or remotely from any location in the world where WiFi is available.
I have a country house in the mountains and I want to switch on the central heating remotely. Is this possible?
Yes! Just check that you have GSM reception at your country house. Then, we can install a GSM controlled system that will allow you to control switch on your heating by just sending a text message!
I would like to monitor my baby’s room while I am at the office. Is this possible?
Yes, we offer WiFi Cameras that can be easily installed and setup to allow you to view and hear your baby when you are away. All you need is a smartphone with a WiFi connection or a PC with a web broswer.
My neighbors’ house was robbed while they were away at the office. What can I do to deter prowlers?
You can give to your house an “Occupied Look”. For example, your door videphone can call you when you are away any someone presses the doorbell. You can talk to the visitor. If he is a prowler he will then walk away! Or you can have your curtains or roller shutters close or open at random times. You can even have the radio switched on automatically to make a Live Look! Please contact us for further details.
Is it possible to know who visited my house while I was away?
Yes you can! Our videophone solutions will take a photo of the visitor when the doorbell is pressed and keep it in the memory so you can check it when you return home. You can also have some CCTV outdoor cameras installed. On motion detection, the video will be recorded so you can view who visited your house while you eas away or at night.
I am interested in a Home Cinema system but I want to have a wire free installation. Is this possible?
Yes, our solutions allow us to install all the speakers in the false ceilings, walls or furnitures. We can even hide away in cabinets or furniture all the equipment such as the AV Receiver and the Blu Ray player. Even hidden away, you will still be able to control them via WiFi using your smartphone!
I have a collection of high quality music files in FLAC. I would like to enjoy this music in my office and living room but my house does not have any provisions. Is this possible?
Yes, our multi-room audio solutions support high quality music files such as FLAC and Apple Lossless. Even if your house does not have any provisions, we offer solutions that use wireless technologies such as WiFi that will enable you to enjoy your favourable music in every room!
My new house design does not have enough wall space to install the light switches. Can you help me?
Yes, our lighting control solutions offer you the ability to control your entire house lights using only a few, stylish switches that will be positioned at key locations. We can do this because from one light switch you can control up to 32 different lights in any room. This offers you great flexibility and an asthetically pleasant decor!
I have some dimmable LED lights. How can I control them?
Even if your house does not have a provision for controlling the new LED dimmable lights we can help you. Our lighting control solutions can be applied for single or multiple LED lights an allow you to create the best possible ambiance!
FAQ didn’t answer your inquiry?
Here are other ways to help you!
We will be pleased to answer any questions you may have!
We aim to reply to every message within 24 hours!