This Privacy Policy was last updated on 12/05/2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

This Privacy Policy explains how B.I.A.S. (HOME AUTOMATION & PRIVATE SECURITY SERVICES) LIMITED (“BIAS,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you use our websites:

https://www.biaslimited.com

https://www.bias.com.cy

and our products or services.

We are committed to safeguarding your personal privacy and complying with the EU General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable data protection legislation.

This Privacy Policy works in conjunction with our Cookie Policy (EU), which provides detailed information about our use of cookies and similar technologies.

Data Controller:

B.I.A.S. (HOME AUTOMATION & PRIVATE SECURITY SERVICES) LIMITED
Evagorou 6, Office 301
Aglantzia, 2121 Nicosia
Cyprus
Email: info@biaslimited.com
Phone: +35722314040
Website: https://www.biaslimited.com

2. What Personal Information We Collect

Personal information is any information that relates to an identified or identifiable individual. We collect different types of personal information depending on how you interact with us:

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:
– Fill out contact forms or request quotes
– Subscribe to our newsletter
– Create an account on our platform
– Make a purchase
– Apply for employment
– Participate in surveys or promotions
– Contact our customer support

This may include:
– Full name
– Email address
– Phone number
– Postal/billing address
– Company name
– Job title
– Account credentials (username, password)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and usage:

Technical Information:
– IP address and approximate location (based on IP)
– Device type, operating system, and browser type
– Unique device identifiers
– Internet connection and service provider

Usage Information:
– Pages visited and time spent on each page
– Links clicked and navigation patterns
– Referring website or source
– Search queries on our site
– Date, time, and duration of visits

2.3 Information from Cookies and Similar Technologies

We use cookies and similar tracking technologies as detailed in our Cookie Policy (EU)

This includes:

1. Category: Functional Cookies

Purpose: Essential for website functionality, security (reCAPTCHA, Wordfence), and user preferences (WordPress settings)

Consent Required: No – Legitimate Interest

2. Category: Statistics Cookies

Purpose: Website analytics and performance monitoring (Google Analytics)

Consent Required: Yes – Explicit Consent

3. Category: Marketing Cookies

Purpose: Social media integration (Facebook, LinkedIn), advertising, and remarketing

Consent Required: Yes – Explicit Consent

4. Category: Preference Cookies

Purpose: non-essential preferences

Consent Required: Yes – Explicit Consent

2.4 Payment and Transaction Information

If you make a purchase, we collect:
– Payment card information (collected and processed by our secure payment processor; we do not store full card numbers)
– Billing and shipping addresses
– Transaction history and order details
– Account authentication information

2.5 Information from Third Parties

We may receive information from:
– Marketing partners: Contact information for joint marketing activities
– Social networks: If you interact with our social media accounts or use social login features
– Service providers: Analytics and performance data
– Public sources: Business directories or publicly available professional information

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

| Purpose | Legal Basis | Details |

| Providing our products/services | Contractual Necessity | To fulfill our contractual obligations when you make a purchase or request services |
| Website functionality and security | Legitimate Interest | Ensuring secure access, preventing fraud, and maintaining service availability (includes Wordfence security, reCAPTCHA validation) |
| Customer support and communication | Legitimate Interest / Consent | Responding to inquiries and resolving issues |
| Analytics and service improvement | Consent | Using Google Analytics and similar tools (only with your explicit consent) |
| Marketing communications | Consent | Sending newsletters and promotional materials (only with your explicit opt-in consent) |
| Legal compliance | Legal Obligation | Tax, accounting, and regulatory requirements |
| Employment processing | Legal Obligation / Consent | Processing job applications |

4. How We Use Your Personal Information

We use your personal information for the following purposes:

4.1 Service Delivery
– Process orders and deliver products/services
– Manage your account and preferences
– Provide customer support and respond to inquiries
– Send transactional communications (order confirmations, shipping updates)

4.2 Website Optimization
– Analyze website usage and performance
– Improve user experience and website functionality
– Troubleshoot technical issues

4.3 Marketing and Communication
– Send newsletters and promotional materials (with consent)
– Conduct surveys and gather feedback
– Notify you about new products, services, or events

4.4 Security and Fraud Prevention
– Verify identity and prevent unauthorized access
– Detect and prevent fraudulent activities
– Monitor for suspicious behavior and protect against security threats

4.5 Legal and Compliance
– Comply with legal obligations
– Enforce our terms and conditions
– Protect our rights and property
– Respond to legal requests from public authorities

5. Cookies and Similar Technologies

We use cookies as detailed in our Cookie Policy (EU).

Key points:

5.1 Cookie Categories

1. Functional Cookies (Always Active)
– Essential for website operation
– Examples: WordPress session management, reCAPTCHA security tokens, Complianz consent management
– No consent required

2. Preference Cookies
– Store non-essential user preferences
– Examples: Language preferences, cookie consent choices
– Requires consent

3. Statistics Cookies
– Collect anonymous usage data
– Examples: Google Analytics cookies
– Requires consent

4. Marketing Cookies
– Used for advertising and social media
– Examples: Facebook, LinkedIn integration cookies; Google Fonts and Maps
– Requires consent

5.2 Cookie Consent

Upon your first visit, we present a cookie consent banner allowing you to:
– Accept all cookies
– Reject non-essential cookies
– Customize your preferences by category

5.3 Third-Party Cookies

The following third parties may place cookies through our website:
– Google: Analytics (with consent), reCAPTCHA (functional), Maps and Fonts (with consent)
– Facebook/Meta: Social media integration (with consent)
– LinkedIn: Social media integration (with consent)
– Wordfence: Security functionality

For complete details on each cookie, including names, duration, and purpose, please see our Cookie Policy (EU).

6. Sharing and Disclosure of Personal Information

6.1 Service Providers

We work with trusted service providers who process data on our behalf:
– Website hosting and cloud services
– Payment processors (PCI-DSS compliant)
– Email and marketing service providers
– Analytics providers (only with your consent)
– Security and fraud prevention services
– Accounting and professional services

These providers are bound by data processing agreements and may only use your data as instructed by us.

6.2 Social Media and Third-Party Platforms

With your consent, we share information with:
– Facebook (Meta) – for social sharing and marketing
– LinkedIn – for professional networking and marketing
– Google – for maps, fonts, and analytics (with consent)

These third parties have their own privacy policies and process data according to their terms.

6.3 Legal Requirements

We may disclose personal information when required by:
– Court orders or legal process
– Government requests or regulatory authorities
– Law enforcement agencies (for fraud prevention or investigation)
– To protect our rights, property, or safety

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business transaction. We will ensure appropriate safeguards are maintained.

6.5 International Transfers

When we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:

– Standard Contractual Clauses (SCCs): We use the European Commission’s 2021 Standard Contractual Clauses with data recipients.
– EU-US Data Privacy Framework: For recipients certified under the EU-US Data Privacy Framework (2023).
– Adequacy Decisions: For transfers to countries with EU adequacy decisions.

Third-party services and their locations:
– Google (USA) – covered by SCCs and EU-US Data Privacy Framework certification
– Meta/Facebook (USA) – covered by SCCs and EU-US Data Privacy Framework certification
– LinkedIn (USA) – covered by SCCs
– Other service providers – primarily within the EEA or covered by appropriate safeguards

7. Your Rights Under GDPR

As a data subject, you have the following rights:

7.1 Right to Access
You have the right to request a copy of the personal information we hold about you.

7.2 Right to Rectification
You may request correction of inaccurate or incomplete information.

7.3 Right to Erasure (“Right to be Forgotten”)
You may request deletion of your personal data, subject to certain legal exceptions.

7.4 Right to Restrict Processing
You may request that we limit how we use your data in certain circumstances.

7.5 Right to Data Portability
You may request your data in a structured, commonly used, and machine-readable format.

7.6 Right to Object
You have the right to object to:
– Processing based on legitimate interests
– Direct marketing (including profiling for marketing)
– Processing for scientific/historical research purposes

7.7 Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

7.8 Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or significant effects.

7.9 Right to Lodge a Complaint
You have the right to complain to a data protection supervisory authority:

Cyprus: Commissioner for Personal Data Protection
Iasonos 1, 1082 Nicosia, Cyprus
Email: commissionerdataprotection@commissioner.gov.cy

8. How to Exercise Your Rights

To exercise any of your rights:

• Email: info@biaslimited.com
• Postal mail: B.I.A.S. Ltd, Evagorou 6, Office 301, Aglantzia, 2121 Nicosia, Cyprus
• Phone: +35722314040

We will respond to your request within 30 days of receipt. We may request additional information to verify your identity before fulfilling your request.

9. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:

• Account information: Duration of account plus 2 years after closure
• Transaction records:  7 years (tax/accounting obligations)
• Marketing consent records: Duration of consent plus 2 years
• Website logs (server): 12 months
• Cookie consent records: 12 months (or until consent is withdrawn)
• Correspondence and support tickets:  3 years from last contact

After these periods, data is securely deleted or anonymized.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

– Encryption: SSL/TLS encryption for data in transit
– Access Control: Role-based access to personal data
– Firewalls and Security Software: Wordfence for website protection
– Regular Security Assessments: Vulnerability testing and monitoring
– Staff Training: Data protection training for employees
– Incident Response: Procedures for breach notification

In the event of a data breach that poses a risk to your rights, we will notify you and the relevant supervisory authority within 72 hours as required by GDPR.

11. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16 without parental consent, we will delete it immediately.

If you believe a child has provided us with personal data, please contact us at info@biaslimited.com.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:
– Our practices or services
– Legal and regulatory requirements
– Data protection standards

Material changes: We will notify you by email or through a prominent notice on our website at least 30 days before changes take effect.

Non-material changes: Will take effect immediately upon posting.

We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

B.I.A.S. (HOME AUTOMATION & PRIVATE SECURITY SERVICES) LIMITED

Physical Address:
Evagorou 6, Office 301
Aglantzia, 2121 Nicosia
Cyprus

Contact Information:
– Email:info@biaslimited.com
– Phone: +35722314040
– Website: https://www.biaslimited.com

14. Glossary

Cookies: Small text files placed on your device by websites you visit.

Data Controller: The entity that determines the purposes and means of processing personal data (BIAS Ltd).

Data Processor: An entity that processes personal data on behalf of the controller.

Personal Data: Any information relating to an identified or identifiable natural person.

Processing: Any operation performed on personal data (collection, storage, use, disclosure, etc.).

Standard Contractual Clauses (SCCs): Contractual safeguards approved by the EU Commission for international data transfers.

Related Documents

– Cookie Policy (EU)
– Terms of Use
– Regulatory Information

This Privacy Policy was synchronized with our Cookie Policy (EU) on 12/05/2026 to ensure consistency and compliance.

Copyright © 2026 BIAS Ltd